Frequently Asked Questions

What do I do if I have questions about my loan?

What is a co-signer?

A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.

What is my payoff?

Contact us to see exactly what your payoff is on your auto loan, your most recent transaction balance is not your payoff, is may be very close but is not exactly your payoff.

Does my loan have Gap Insurance?

Is there a late charge for missing my payment date?

Yes, if payment is not received in full within 10 days after it is due, you will pay a late charge of 5% of the part of the payment that is late.

Can I Make payments online?

Yes, you can make payments anytime online.

What happens if I make a partial payment?

The monthly payment, as stated on your loan paperwork is the minimum amount due. Any amount you pay, be it 1 cent, less then this amount will result in a failure to meet your minimum payment. This will result in a late charge and initiate a past due balance. Past due balances are subject to interest and fees.

What if I want to take my financed vehicle out of the country?

If you want to take your financed vehicle out of the country, you need a signed authorization from us which must be kept in the vehicle at all times. Financed vehicles may be taken to Mexico or Canada. A financed vehicle may be taken overseas if you have military duties that transfer you overseas. Your account must be current and in good standing to qualify for this authorization. To request this authorization, please send us the following items: A letter detailing your destination and time period that you will be out of the country. Copy of the current registration Proof of current insurance coverage (naming GMGP Financial, INC. as loss payee) for the country where you will be residing/traveling. If moving overseas, a copy of the military orders for your transfer. Please send this documentation to the following address: GMGP Financial, INC. 1800 Pacific Coast Hwy. Lomita, CA 90717 Please allow three to five business days for processing from the date that we receive the required documentation.

How can I make my payment?

There are many ways to make your payment. You can mail your payment to: GMGP Financial, INC. PO Box 384 Harbor City, CA 90710. You can pay online with your debit card (subject to a $5.00 convenience fee). You can phone in an E-Check payment at no charge. You can make your payment in person at 2 participating Jim's Auto Sales, INC. locations: 825 Pacific Coast Hwy. Harbor City, CA 90710 (no debit payments accepted here) 1800 Pacific Coast Hwy. Lomita CA 90717 (all payment forms accepted here).